Alex Ciorapciu, CEO
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Julian Eckerle, CRO
Online Dispute Resolution
Under Regulation (EU) No 524/2013, the European Commission provides an online dispute resolution (ODR platform) which serves as central contact point for out-of-court resolution of disputes between consumers and traders for cases of online commerce. The platform is available at http://ec.europa.eu/consumers/odr/
autoRetouch is neither obliged nor commits to take part in dispute resolutions with alternative dispute resolution entities.